shipping policy

At EaseEra, we know you are excited to receive your new home decor! We work hard to pack your items carefully and get them to your doorstep as quickly and safely as possible.

1. Order Processing Time Before we ship, we inspect and pack every item to ensure it reaches you safely.

Processing Time: Please allow [1-3 BUSINESS DAYS] for us to process and pack your order.
Note: Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Costs We try to keep shipping as affordable as possible.

Standard Shipping: We charge a flat rate of [79rs] for orders below [199rs].
Free Shipping: We offer FREE Shipping on all orders over [299rs]!

3. Estimated Delivery Timelines Once your order is dispatched, here is when you can expect it:

Metro Cities: [5-8 BUSINESS DAYS]
Rest of Country: [6-14 BUSINESS DAYS]

Please note that delivery times are estimates and may vary due to external factors like weather or courier delays.

4. Damaged or Missing Items We pack fragile items (like glass and ceramics) with extra layers of protection. However, if your package arrives damaged:

Please take photos of the box and the damaged item immediately.
Contact us at [easeera.official@gmail.com] or WhatsApp [+91 98795 35844] within 48 hours of delivery.
We will arrange a replacement or refund for you right away.

5. Incomplete or Incorrect Addresses Please double-check your address and phone number before placing your order. We are not responsible for packages delivered to the wrong address due to incorrect information provided at checkout.

6. International Shipping Currently, we do not ship internationally. We only ship to addresses within [YOUR COUNTRY]. (OR: We do ship internationally! International shipping rates are calculated at checkout based on weight and destination.)

Questions about your order? If you have any worries about your delivery, please email us at [easeera.official@gmail.com] and we will check the status for you.